Hours of Operation
‍Kids Own
ECLC hours are from 6:30am to 6:30pm, Monday to Friday,
52 weeks per year. Kids Own is closed on all national
& state (VIC) public holidays.
‍
Priority of Access
‍Please refer to our Enrolment Policy for more
information about the Department of Education,
Employment and Workplace Relations’ (DEEWR) requirements
for Priority of Access.
‍
Court Orders
‍Parents must notify Kids Own if there are any
Court  Orders affecting residency of
their children and a copy is required for Kids Own
Without a Court Order we cannot stop a parent collecting
a child.
‍
Health & Safety
Kids Own ECLC provides a healthy and safe
 environment  for
 children, Educators and families – please
refer to our policies covering nutrition, hygiene,
medication and infectious diseases. Children with
contagious illnesses must be kept at home. A doctor’s
certificate must be presented  to Kids Own
when the children returns showing the infection is no
longer contagious.
‍
‍Food Allergies
‍We are an allergy aware Service. Please inform the
Nominated Supervisor if your child has any allergy or
anaphylaxis. 
‍
Illness
‍NO CHILD will be admitted with obvious signs of any
contagious infection or illness. Our policy states the
incubation period, symptoms and exclusion periods of
such diseases. Children who are not immunised will not
be allowed to attend Kids Own.
‍
‍Medication
‍Educators will be able to administer medication to
children who are recovering from illness if a medication
form has been completed and signed by parents before the
medication is given. The nominated supervisor or an
educator can assist you to complete the form. Medication
must be in date, in its original container with the
original label,  have the child’s name on the
label, and have any instructions about  the
 medication  (including  those  from
 a GP) attached  to the medication. Medication
must be handed to an Educator for appropriate
 storage.
Please DO NOT leave medication in your child’s
bag. 
‍

Medical Conditions including asthma and
anaphylaxis 
Kids Own ECLC aims to provide a safe environment for
children who have identified medical conditions. It is
 Service policy that a Medical Management
Plan be  completed  by parents/guardians
in consultation with the family doctor. The Plan
 should  include a photo of your child,
state what triggers the medical condition, what first
 aid is needed,  contact details
 for the doctor who signed the plan and state
 when the Plan should  be reviewed. This must
be completed and returned before enrolment commences.
Our service will develop a Risk Minimization Plan which
is based on information in the Management Plan.
Parents
are responsible for updating their child’s Medical
Management Plan or providing a new Plan when
necessary. 
‍
Accidents and Illness
The nominated supervisor will contact parents
immediately  if a child is involved in a serious
accident  or illness at Kids Own. As a matter of
extreme importance parents must ensure that Kids Own has
up to date emergency contact numbers. An incident report
will be filled out for all accidents, injuries and
illnesses. This will contain details of the
accident/injury/illness, any first aid that was
administered, and be signed by an educator, the
Nominated Supervisor and by the parent.
‍
Emergency Drills
Throughout the year Kids Own will hold emergency
drills which occur at any given time throughout the
 day.  These are carried out in a
well-­ organized and  orderly manner.
Educators will be trained in using the fire
extinguishers that are in Kids Own. An emergency escape
plan will be displayed in every room.
‍
Using Kids Own ECLC Safely
‍Never leave children unattended in cars while
collecting children from Kids Own. Cars parks are
dangerous places for children. Always hold children’s
hands when arriving and leaving Kids Own. Never leave a
door or gate open. Never leave your children unattended
in a room. Children are not permitted into the kitchen
and laundry areas. 

Workplace Health and Safety Feedback
‍We welcome all feedback regarding the safety of
our  Service.  If you see something  that
concerns you regarding safe work practices, the
safety of building and equipment or general Work health
and Safety, please contact the Nominated Supervisor
immediately.
‍
Educators: qualifications and ratios
‍We meet all legal requirements in relation to child to
educator ratios and the qualifications of our educators.
  All  Educators  will hold First Aid
qualifications, have Working with Children Checks
completed and attend regular Educators’ meetings and
trainings. Our Educators are continually
 evaluating how our curriculum meets the
education needs of our children and
 reflecting on ways  to  improve
children’s learning and development. They are
 encouraged to attend
further professional training and development. For
further details on the qualifications of the Educators,
please see our Nominated Supervisor. 
‍
Conclusion 
We guarantee your child will have a happy,
safe and secure relationship with our Service and our
Educators and that the time he or she is in our care
will be positive and fulfilling. 

Important Contacts and Information for
Families 
Kids Own provides families with current
information on child and family resources and services
accessible in the local community. Kids Own ECLC has a
parent library with resources you may find
helpful. 

ACECQA is the new national body ensuring early childhood
education and care across Australia is high
quality 

• Address: Level 15, 255 Elizabeth
  Street, Sydney, NSW, 2000
• Postal Address: PO Box A292, Sydney,
  NSW 2000
• Email: enquiries@acecqa.gov.au
• Phone: 1300 422 327
• Centrelink Families & Parents Line:
  Phone: 13 61 50
  www.humanservices.gov.au/individuals/families 
• Australian Childhood Immunisation Register
  Phone:
  1800 653 809  

Informative Websites
for Parents 
We have a list
of useful websites for parents. Please ask educators for
a copy. Raising Children Network The Australian
parenting website: comprehensive, practical, expert
child health and parenting information and
activities covering children aged 0-8 years.
(raisingchildren.net.au/)
‍
Better Health Channel
‍Quality consumer health information
quality-­assured,   regularly reviewed,
health and well being information and services.
This site is sponsored by the State Government of
Victoria (www.betterhealth.vic.gov.au/)

Parent
Involvement
‍
Family Skills, Interests and Talents
‍We welcome and encourage the involvement of all
parents/families at our Service. Your ideas, experiences
and skills are greatly valued and will enable us to
extend  each child’s interests, abilities and
knowledge. There are many ways for your family to be
involved. We understand that  our busy lives can’t
always afford the time, however any contribution no
matter how big or small is much appreciated. Here are
just a few ideas.
‍
Your Occupation or Hobby
‍Your child loves you and when they get to childcare all
they talk about is you. You are the most important
person in their world. We welcome all parents at Kids
Own to talk about their occupation or hobby (e.g. music,
craft, cooking). Everything parents do interest children
and  these  talks are the best educational
resources you can provide for Kids Own. We  use
information that has come from discussions about
occupations and hobbies in our programming and the ideas
explored from parent talks can last for weeks.
‍
Your Home Culture
Your home culture is most welcome in our Service.
We would greatly appreciate it if you were able to share
with our Service  aspects of your culture and
family  life. This would assist us to enrich
 the lives  of all our families and
children.
‍
Reading (especially good for grandparents)
‍Children love to be read to. If you or your parents
have the time  please contact your room
Educators to organise a day for reading.

‍
‍Useful Junk -­We are always on the lookout for recyclable items
for the rooms. Empty food containers, ribbons, wrapping
paper, towel tubes (not toilet or egg or milk because of
hygiene and allergy issues) paper or anything
interesting from your work is much appreciated. 
‍
‍Family Photos – Our aim is to create a warm, friendly and homely
environment. One way we like to achieve this is by
having family photos displayed in your child’s room.
Please bring  in a photo  of your family
 for us to display in the room. 
‍
Concerts and Special Events
Our Service organizes  special  events
 throughout  the year. Keep an eye out as your
child is sure  to be a star! 
‍
‍Suggestions
‍Parents are welcome to visit or call Kids Own at any
time. If you  have any suggestions  or
ideas on how we best can work together in Kids Own
please let us know. If you have any concerns, please see
your child’s educator or the Nominated Supervisor. We
have a grievance procedure if you would like to formally
raise any concerns.